Over 500 Amazon workers decry “non-data-driven” logic for 5-day RTO policy

More than 500 Amazon workers reportedly signed a letter to Amazon Web Services’ (AWS) CEO this week, sharing their outrage over Amazon’s upcoming return-to-office (RTO) policy that will force workers into offices five days per week.

In September, Amazon announced that starting in 2025, workers will no longer be allowed to work remotely twice a week. At the time, Amazon CEO Andy Jassy said the move would make it easier for workers “to learn, model, practice, and strengthen our culture.”

Reuters reported today that it viewed a letter from a swath of workers sent to AWS chief Matt Garman on Wednesday regarding claims he reportedly made during an all-hands meeting this month. Garman reportedly told attendees that 9 out of 10 employees he spoke with support the five-day in-office work policy. The letter called the statements “inconsistent with the experiences of many employees” and “misrepresenting the realities of working at Amazon,” Reuters reported.

“We were appalled to hear the non-data-driven explanation you gave for Amazon imposing a five-day in-office mandate,’” the letter reportedly stated.

Employees banding together to protest against new, unfavorable work policies isn’t exclusive to Amazon. And the reported 500 workers who signed the letter represent just a fraction of Amazon’s worker base, which regulatory filings reported consisted of 1.5 million people in 2023. However, with the global conglomerate remaining firm about its stern policy thus far, eyes are on the Seattle firm’s HR approach, which could impact how other companies decide to implement RTO policies.

In the letter, hundreds of Amazon workers reportedly lamented what they believe was a lack of third-party data shared in making the RTO policy. It said that Garman’s statements “break the trust of your employees who have not only personal experience that shows the benefits of remote work but have seen the extensive data which supports that experience.”